FAQs
Why Choose Erxcart?
Erxcart provides an exceptional online shopping experience with discounts and cashback offers.
Do I Need a Prescription for Online Drug Purchases?
Yes, most drugs on Erxcart require a prescription. You must upload a scanned copy of your original prescription.
What’s the Expected Delivery Time?
Typically, delivery takes 3-4 days for local shipments and 10-15 days for international orders.
How Can I Save More?
Maximize savings with our discounts and offers on Erxcart.
How Long Does Prescribed Medication Take to Arrive?
Domestic orders arrive within a week, while international orders take 10-15 days. But please note that delivery times may vary, often due to customs clearance. Delays may occur because of a high volume of packages, customs procedures, and altered flight schedules.
Is My Purchase Confidential?
Erxcart ensures full confidentiality, keeping your personal and payment details private.
Can I Cancel My Order?
Yes, you can cancel online or contact our helpline.
How Is Package Security Ensured?
We prioritize safe delivery and compliance.
How to Return Items to Erxcart.com?
Simplify returns by using Erxcart.com for all your medicine needs and sharing your experiences through reviews and comments.
Where Can I Check My Order Status?
You can track your order using the provided tracking number from the delivery service. If you don’t have a tracking number, contact our customer service for the logistics company’s name.
Can I Cancel an Already Placed Order?
You can cancel your order if it hasn’t been shipped yet. We’ll refund your payment, minus a cancellation fee. Orders already processed and shipped can’t be canceled. In some cases, we may cancel within 12 hours of ordering.